Delivery and returns
Delivery Policy
Our wellness teas are delivered with the utmost care. We offer various packaging options and pricing tailored to your needs. Our goal is to provide you with a clear and simple service to build a relationship of trust and foster your loyalty.
1. Preparation times
Orders are prepared within 24 to 48 working hours, excluding weekends and public holidays.
Each order is carefully packaged to ensure impeccable delivery.
2. Available delivery methods
🇫🇷 Delivery in mainland France
Tracked letter: for small products (samples, cards, lightweight accessories)
2 to 4 business daysColissimo home delivery: for teas, gift sets and standard orders
2 to 4 business daysColissimo relay point: subject to availability
2 to 5 business days
🇪🇺 Delivery to Europe (if activated)
Estimated delivery time: 4 to 8 business days
3. Delivery costs
Delivery costs are calculated automatically when placing your order, based on:
the weight of the items
of the chosen shipping method
of the delivery address
of the total amount of the basket
Free delivery
OXY'BULLES may occasionally offer free delivery from a certain amount or during special events (Christmas, wellness offers, etc.).
Exchange and Return Policy
Our exchange and refund policy is designed to guarantee your satisfaction. We clearly inform you of the exchange and refund conditions for your purchases. Our goal is to build a relationship of trust with our customers, allowing them to shop with confidence.
You have 14 days to change your mind about unopened products.
Products concerned: OXY'THÉ teas in sealed bags
Unopened discovery sets
Accessories still sealed
-Non-returnable products
For hygiene and food safety reasons, any opened, used or damaged tea bag cannot be refunded.
-Condition of the products
Items must be returned: new, unopened, in their original packaging, accompanied by the order number.